Vali Collection Returns Policy

RETURNS POLICY

We want you to be 100% satisfied with your purchase.

If you are unsatisfied for any of the below reasons, please email us at info@valicollection.com.au to advise.

We will accept the return of the merchandise within 14 days of receipt of the order.

Returned merchandise must be unworn and in its original condition including tags still attached. Returns will be voided if there are any markings on the products.

Wrong size or change of mind:

You will be issued with a store credit valid for 12 months.

Faulty items:

We can exchange faulty items or offer a refund.

Please download this RETURNS FORM, fill out the form to return to us. You can return to PO Box 66, Upper Coomera 4209

Postage:

If the product is faulty, we will be responsible for postage. If you are returning due to wrong sizing or change of mind you will be responsible for the postage.

SIZE CHART

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